GUIDE · 2026-10-11
Why Was My Seller Main Image Rejected?
Separate background, aspect ratio, dimensions and file-size problems instead of guessing.
Open the toolOpen seller main-image workflow →Read the rejection as a constraint
An upload rejection usually points to one of a few independent constraints: format, pixel dimensions, aspect ratio, background, minimum file size or maximum file size. Fix the constraint the message actually names.
Start from the original
Generate the corrected submission copy from the best available source. Recompressing an already compressed file repeatedly makes faces, signatures and document text degrade faster.
Verify the destination before submitting
The linked tool opens an editable starting preset. Always compare it with the current portal or platform requirements before final submission.
Do it now, not one file at a time.Open seller main-image workflow →